Pricing & plans — how billing actually works
StableHow Atomic Apps AI bills you — Core and Pro plans, what's included, the overage rate, the annual discount. Written for the buyer doing the math.
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Two plans, one published overage rate, no setup fee. This page explains how every charge on your bill gets there.
The two plans — what each one covers
Core and Pro are the same product — the only difference is how many talk-minutes are included each month. Nothing that answers your phone is locked behind the higher price.
| Plan | Monthly | Setup fee | Talk-minutes / mo | Best for |
|---|---|---|---|---|
| Core | $249 | None | 300 | Most small service businesses getting every call answered |
| Pro | $449 | None | 600 | Higher call volume, busier teams |
Everything included, on both plans
- 24/7 call answering — days, nights, weekends, holidays
- Appointment booking, straight onto your calendar
- Every lead texted and emailed to you within seconds
- Bilingual — English and Spanish on every call
- Spam and robocall filtering — junk never touches your minutes
- Transcripts + a searchable call dashboard
- Live transfer to your team
- Agent-first routing — rings you first, AIRIN only if you can't pick up
- Emergency detection and escalation
- Caller-intent capture — who called, why, and what they need
- Natural, human-sounding voice
- Pay by Phone-ready (see add-ons below)
How overages work
If you go over your plan's included minutes, overage bills at one flat published rate — $0.75/minute — the same rate on both Core and Pro. No tiers, no surprise bill.
- We text you at 80% of your monthly allowance so you can decide: stay on the plan and let overage bill, or upgrade to Pro.
- A minute is counted by the second of real talk-time, with a one-minute minimum per answered call.
- Calls on our premium voice option draw minutes a little faster (1.5×).
- Spam calls and hang-ups draw nothing — AIRIN blocks robocalls and junk before it ever answers, so you're never billed for a call you didn't want.
- You don't have to change your phone number — keep your existing number and forward it to AIRIN.
What you're actually paying for
| Line item | What it pays for |
|---|---|
| Monthly base | AIRIN's compute, telephony minutes, transcription, recording storage, dashboard, support |
| Overage charges | Anything you used beyond your plan's included minutes, at the $0.75/minute rate above |
| Add-on monthlies (optional) | Extra numbers/locations, CRM/FSM integrations, outbound reminders, Pay by Phone — see below |
There is no setup fee on Core or Pro. Monthly base + overages bill monthly for the prior month's usage.
Annual billing
Pay annually upfront and get two months free, plus a 30-day money-back guarantee on annual plans.
Common add-ons
Attach any of these to either plan — pay only for what you switch on. Setup-type add-on costs can be spread over 6 or 12 months instead of paid up front.
| Add-on | What it does | Price |
|---|---|---|
| Pay by Phone | AIRIN takes a card mid-call; money lands in your own Stripe account | $49 one-time + 0.725% per payment |
| CRM / field-service + calendar sync | Two-way booking into the tools you already run (ServiceTitan, Housecall Pro, Jobber, and others) | Setup from $499 (or $83/mo × 6) |
| Extra numbers & locations | Add lines or sites as you grow | Priced per add-on — see /pricing |
| Outbound reminders | AIRIN texts and calls to confirm appointments | Priced per add-on — see /pricing |
For the full add-on list and current rates, see /pricing.
What we don't charge extra for
A surprising number of things other vendors bill à la carte for, that we include in the base:
- Call recordings + transcripts (7-year retention default; a 10-year extension is available as an add-on)
- Caller-ID lookup (name, phone metadata where carrier-available)
- TCPA SMS consent capture (mandatory for any outbound SMS we send)
- Dashboard access for unlimited teammates on your plan
- Spanish-language support — included on every plan, not an upsell
- Emergency triage routing
We chose to include these because they're table-stakes for being legally compliant and operationally useful. Splitting them out would just complicate your bill.
What happens if you cancel
Cancel anytime — no contract, no early-termination fee. Service runs through the end of your current billing cycle.
We keep your dashboard data + call recordings for the standard 7-year retention window even after cancellation, in case you come back or need to retrieve records for a compliance audit. After 7 years, data is permanently deleted.
Common questions
The FAQ section above is the canonical list (AI engines pull from it). Two things worth restating:
"Why is my bill higher this month?" Almost always overage — your talk-minutes went over your plan's included allowance. If volume is consistently above the cap, upgrading from Core to Pro is usually cheaper than running on overage rates.
"Can I get a refund?" We don't issue refunds for past billed periods (the service was delivered). We do credit accounts for documented service outages, billing errors on our side, and accidental double-charges. Email support with the invoice date and the issue. Annual plans separately carry a 30-day money-back guarantee.
Related reading
- /pricing — the live pricing page with current numbers and add-on rates
- What is an AI receptionist? — category definition, why this exists
- How a call works — what you're paying for, end-to-end
- Book a demo — see AIRIN handle a real call before you sign up