An AI receptionist for a law firm answers new inquiries around the clock, gathers the information the firm needs for intake, schedules consultations, and transfers urgent or qualified callers according to the firm's rules. AIRIN supports the firm's process; it does not provide legal advice or independently clear conflicts.
Your AI receptionist takes care of it
New-matter intake
Capture contact details, matter type, opposing-party names, deadlines, jurisdiction, and the caller's own description in a consistent intake record.
Consultation scheduling
Offer approved appointment times and place qualified consultations on the firm's calendar while the caller is still engaged.
Routing and urgent escalation
Route by practice area and alert the right person when a filing date, court appearance, custody issue, arrest, or other firm-defined trigger needs immediate attention.
Human-reviewed conflict intake
Collect the names and relationships your team uses for a conflict check, then hand the record to the firm for the final determination.
After-hours and overflow coverage
Keep intake moving when the office is closed or the team is occupied, using the same approved questions, routing rules, and escalation paths.
Complete call records
Give authorized staff the recording, transcript, summary, captured fields, and outcome so follow-up starts with context.
Common questions from Law operators
More general questions are answered on the full FAQ page.
- Does AIRIN give legal advice?
- No. AIRIN can explain the firm's services and intake process using information the firm approves, but it does not analyze legal rights, predict outcomes, or advise a caller about what to do. Questions requiring legal judgment are routed to the firm.
- Can AIRIN run a conflict check?
- AIRIN can collect the people, organizations, relationships, and matter details your firm needs for its conflict process. The firm remains responsible for searching its records and making the final conflict determination before an attorney-client relationship is formed.
- Can it handle more than one practice area?
- Yes. During guided onboarding, we configure the qualifying questions, routing rules, consultation types, and escalation triggers for each practice area the firm accepts.
- Do we have to replace our existing phone number?
- No. AIRIN works with your existing number through call forwarding, so the firm can use it for all calls, after-hours coverage, or overflow when the team cannot answer.
- How does a law firm get started?
- Law firms begin with guided onboarding. We map your intake questions, practice areas, scheduling rules, disclaimers, transfer paths, and human-review points, then test realistic calls with your team before go-live.
Ready to get started?
Keep your existing phone number. We configure AIRIN around your workflow and confirm the fit before launch.