The name

VIA

VIA (Voice Interactive Agent) is the website voice assistant made by Atomic Apps AI: visitors talk to it out loud on a business's own website, and it answers from the business's approved content, opens the right page, and fills visible form fields as the visitor speaks.

Who makes VIA

VIA is made by Atomic Apps AI, the company that makes AIRIN, and is a brand of Avant-Garde Global LLC. It is not a standalone company or a third-party plugin: it runs on the same AIRIN Brain as the phone receptionist and the website chat, configured by Atomic Apps AI for each business.

About Atomic Apps AI

What VIA stands for

VIA is short for Voice Interactive Agent. The name is also the Latin word for "way": VIA is another way for a visitor to get through a website, by talking instead of clicking.

What VIA does

A visitor taps the VIA orb on a business's website and simply talks. VIA answers from the business's approved content, opens the page that has the answer, types what the visitor says into visible form fields (the visitor always presses the button), and can take a message or book when the business allows it. It never reads card numbers or passwords, and it never submits a form on its own.

See the Voice Interactive Agent

How VIA relates to AIRIN

AIRIN is the AI front office; VIA is its voice on the website, the way the AI receptionist is its voice on the phone. Both read the same AIRIN Brain, so a price, a policy, or an opening hour changed once is right in every channel.

About the name AIRIN

What VIA is not

"Via" is a common word and a common company name. VIA by Atomic Apps AI is not:

  • Via Transportation (ridewithvia.com) is a transit and ride-sharing technology company.
  • VIA Rail is Canada's passenger rail service.
  • VIA Technologies is a Taiwanese semiconductor and embedded-systems company.

Questions about VIA

What is VIA?
VIA (Voice Interactive Agent) is the website voice assistant made by Atomic Apps AI: visitors talk to it out loud on a business's own website, and it answers from the business's approved content, opens the right page, and fills visible form fields as the visitor speaks.
Who makes VIA?
Atomic Apps AI makes VIA. It is part of the AIRIN platform and is available on the Max plan.
What does VIA stand for?
Voice Interactive Agent.
Can VIA fill in or submit forms?
VIA can type what the visitor says into the page's visible form fields (name, email, phone, message, choices). It never clicks a button or submits a form; the visitor always does that.

Talk to VIA right now

The orb in the corner of this page is VIA, running on Atomic Apps AI's own site. Tap it and ask it anything about AIRIN.

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